• Mon-Fri 11 am to 8 pm
  • Saturday 10 am to 6 pm
  • Sunday 12 pm to 7 pm
  • Phone: 212.343.2376
  • Email: contact@tribecabeautyspa.com

Spa Policy

Arrivals

With the new pandemic protocols we kindly ask you to not arrive to your appointment too early. There will no longer be a waiting area for multiple guest at one time. If you do happen to arrive early and your provider is with another guest, please enjoy exploring the area and we will happily notify you by phone when they are ready for your appointment. If you are a new client we will have you fill out a client card and you will be taken on a social distancing tour of the facility. Upon arrival we will take your temperature with a hand held thermometer, and ask you to wash your hands thoroughly for 20 seconds while providing hand sanitizer for your convenience during your time at the spa. We will also require each client and staff member to wear a mask (your service will not be hindered by this). Please bring your own mask for your visit. If there is an extra step we can take for your safety, please feel free to let us know. We are committed to making our spa a healthy and relaxing safe haven for you and your family during these trying times.

Tips

Gratuity is a standard spa practice and we suggest tipping 15-20% for your service in cash only.

Cancellations

We require a 24 hours’ notification for any changes or cancellations for individual services, 48 hours’ notification for multiple services as well as any services over Spa Week, and 72 hours for spa parties. We regret that failure to inform us prior to the above time windows will result in full billing of your scheduled service(s).

Gift Certificates

Gift certificates are only redeemable at Tribeca Beauty Spa for the amount or service specified on the gift certificate, by the expiration date indicated. If a specified service is no longer available by the time the gift certificate is redeemed, the original gift certificate dollar value can be applied towards another service. Gift certificates are not redeemable for cash and cannot be returned for a cash refund. To order,

Click Here

Returns

We will issue a store credit for any unopened product returns. Merchandise must be returned within 14 days of purchase.

Payment Methods

Visa, American Express, Mastercard, Discover, Cash
We also accept Spafinder + Spa Week Gift Cards/Certificates
*Gratuity in cash only*